Worst Service

On 15/11/2021 I I have requested for this account to be cancelled with immediate effect, yet another debit order was requested from my account and then I received a sms on 09/12/2021 stating that there is an amount of R242.15 due om my account.

I paid the R242.15 on 17/12/2021 and requested confirmation of cancellation of account and that the account is settled in full, without any reply.

Once again on 28/01/2022 Netstar debited my account with R109.00 which was reversed by my bank on my request. Lo and behold, on 28/02/2022 another debit in the amount of R109.00 was taken from my account.

In the meantime numerous emails were sent to the Cancellation and Customer Care departments (22/12/2021, 03/01/2022, 03/02/2022, 03/03/2022) with NO REPLY. My requests are ignored and Netstar just do what they want taking money from me that does not belong to them.