AL
Anrich L
1 reviews | Active since Jan 2023
12 Jan 2023, 15:56
WORST EVER
Dear Netstar Team,
I have just purchased a new car 4 weeks ago and have tried to get my unit from a written off car replaced and new unit installed. I did pay upfront for 3 year and now after the bad service and no response from their team I have not had the refund done to rather move to Tracker.
If the team could please let me know on way how we could escalate this matter. WORST service ever. The call centre doesnt event work!! OR They drop the call!
DONT TRY NETSTAR!
Helpful (0)
Replies (2)0
Replies (2)
Netstar's replyOfficial
12 Jan 2023, 17:52Good Day Anrich,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Kind Regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Kind Regards
Netstar
Netstar's reply12 Jan 2023, 17:52
Official
Good Day Anrich,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Kind Regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.
Kind Regards
Netstar
AL
Anrich L's updateReviewer Update
16 Jan 2023, 11:51Hi Team Netstar.
I have received no call or response via email as yet. If the team could please advise and let me know on way forward as I would like to resolve this matter soonest.
Regards,
Anrich
I have received no call or response via email as yet. If the team could please advise and let me know on way forward as I would like to resolve this matter soonest.
Regards,
Anrich
AL
Anrich L's update16 Jan 2023, 11:51
Reviewer Update
Hi Team Netstar.
I have received no call or response via email as yet. If the team could please advise and let me know on way forward as I would like to resolve this matter soonest.
Regards,
Anrich
I have received no call or response via email as yet. If the team could please advise and let me know on way forward as I would like to resolve this matter soonest.
Regards,
Anrich