Worst customer service imaginable

Been trying to get a tracking report on a company vehechle since 01 August now and still nothing... More than a month later and I have been referred to almost every department they could refer me to, and I have also been sending emails. I received one email from them requesting documents which I then sent on 16 August, and after that I have had no feedback, despite 7 subsequent email followups from me... It's like I am being deliberately ignored... I have even tried to cancel the contract due to this shocking service but alas, debit order still going off, but ZERO service. Nothing...