Worst Customer Service Experience

<p>1. My first issue started when my alarm stopped working. I went to the fitment centre in Umhlanga to get assistance. They apparenlty replaced the siren which till date still doenst work. I called the branch and they said they will get a technician out to see me which never did happen.</p> <p>2. I then called the contact centre and explained my scenario, i also requested a new fitment centre which was the Ballito fitment centre. Instead of fixing my problem they decided to make some money out of the situation and they sold me the new tag system which still up until today doesnt work. I have called twcie and complained but i received not no response from this centre.</p> <p>3. I then contacted customer services once more and the agent assured me he will call the Ballito centre and get back to me which never happened. After a day i called again and managed to speak to the same agent who explained alittle in detail and assured me my unit will work.</p> <p>4. My unit still doesnt work and i am being billed for no services rendered.</p> <p>5. I WANT NETSTAR TO COMPLETELY REMOVE THEIR UNITS FROM ALL 3 OF MY VEICLES WITH NO COST TO ME. I WANT A REFUND FROM THE BALLITO CENTRE FOR THE TAG SYSTEM THAT DOESNT WORK. I DO NOT WISH TO EVER ENGAGE THE SERVICES OF THIS COMPANY EVER AGAIN. I HAVE BEEN A CLIENT FOR MANY YEARS AND IM UTERLY DISGUSTED WITH THEIR CUSTOMER SERVICES.</p> <p> </p> <p>6. EVEN IF NETSTAR OFFERS ME FREE TRACKING I WILL REFUSE IT !!!!! </p>