Worst Customer Service Ever!

I was a Netstar Customer for over 2 years by having a Netstar Safe and Sound Plus tracking device fitted to my vehicle. Although this device was replaced/repaired in the past, it still had major delays when monitoring it on my phone app. I recently purchased a new vehicle and contacted Netstar to have it removed and refitted to my new vehicle. After 8 days passing, no Technician called me to arrange removal and re-fitment of the device. I have called to call center multiple times and I was informed that Lerato did log that she attempted to call me. When I stated that this was incorrect and no missed were calls logged on my number, the Nestar call center person imp**** that I was lying. I then decided to cancel my contract and settle my outstanding balance as I could not wait any longer to have a tracking device fitted as this was placing my new vehicle's security at risk as well as defaulting my agreement with my insurer. To my surprise, I received a call from the owner of my old sold vehicle that Netstar wants to arrange to remove the tracking device. ONE WORKING DAY HAS PASSED AFTER CANCELLING MY NETSTAR CONTRACT AND THEY COULD ARRANGE REMOVAL BUT COULD NOT ARRANGE FOR A DEVICE TRANSFER IN 8 DAYS??? I then called Netstar again to asked as to why a device that I payed for are being removed from my sold vehicle. Robyn the rep**** to me with a bad attitude and informed me that why should I care as I cancelled my contract with them and that the device is still their property. It is of my opinion that the call center staff are ill mannered and untrained as well as that they come forward as entitled and that they are you doing you a favour by assisting you. So, take my advice and if you decide on a tracking device for your vehicle, purchase any other device except Netstar.