WORST customer service. Disgusting

<p> I had a Netstar tracker installed in my car in Feb. When I had it installed i asked what the charge would be if I got a new car and I had to get the tracker taken out of the old one and put into the new one- I was told that there would be no charge (consultant- Michael).</p> <p> </p> <p>I bought a new car about a month and a half ago. On the day I took delivery of the car I spoke to Netstar and the consultant told me again that there would be no charge.</p> <p> </p> <p>When it was time to organise the de-installatiuon and installation in my new car I was told by a Jennifer that there would be a R1000 fee.</p> <p> </p> <p>I obviously took it up with both my insurance company and Netstar.</p> <p> </p> <p>I have since spoken to about 7 different consultant about the same- having to explain the situation to all of them everytime.</p> <p> </p> <p>I received a call from a Keith on Friday the 13th. He said that I was told of the fee and he was not using the phone on which he could play me the recording but "I promise you there is a fee involved". I told him that I would like to hear the call for myself and he arranged to call me back on Monday the 16th. It is now almost the end of the week and still no response.</p> <p> </p> <p>My old car has since been sold and I am now paying for a tracker which is on someone else's car while my car is tracker-less.</p> <p> </p> <p>Absolutely DISGUSTING customer service. Dont ever get a tracker taken out with this company. </p>