1 reviews | Active since May 2017

31 May 2017, 00:22

Worst customer service

<p>Since November I have been trying to solve an incorrect billing issue on my account, when I call the customer care line they tell me they do not deal with billings and transfer me to another department where no one ever answers, when I call back they tell me they will forward my request to the billing division and someone will contact me its been on for 6months no assistance, all I want is to cancel this service and move on with my time, but guess what? even that is not possible because that same billing department is never available. This is the worst customer service I ever had to deal with!!!</p>

0
Replies (9)
Netstar
Netstar's reply31 May 2017, 08:57
Official

Good day Sadya

Kindly note that I am unable to make contact with you I have sent you an e-mail in relation to your query. Awaiting your response.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply31 May 2017, 08:57
Official

Good day Sadya

Kindly note that I am unable to make contact with you . Awaiting your response.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply31 May 2017, 09:35
Official

Good day Sadya

Kindly note that I am unable to make contact with you . Awaiting your response.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply31 May 2017, 09:39
Official

Good day Sadya

Kindly note that I am unable to make contact with you I have sent you an e-mail in relation to your query. Awaiting your response.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply31 May 2017, 10:06
Official

Good day Sadya

Kindly note that I am unable to make contact with you I have sent you an e-mail in relation to your query. Awaiting your response.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply01 Jun 2017, 10:51
Official

Good day Sadya

As per our email. This query has been resolved.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply01 Jun 2017, 10:51
Official

Good day Sadya

As per our email. This query has been resolved.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply01 Jun 2017, 11:02
Official

Good day Sadya

As per our email. This query has been resolved.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply01 Jun 2017, 11:11
Official

Good day Sadya

As per our email. This query has been resolved.

Kind regards

Denise

Best regards,