Worst customer experience

<p>I called netstar as I received an sms from their collection department. On the SMS it states that my account is handed over. I called their collections department and could not get through to them. As a last resort, I called the head office where I spoke to Nomsa and she was not helpful at all. The manner she spoke to me was uncalled for as I am a customer who needed answers rather than an attitude from a consultant. Good customer service must be provided to all customer regardless of how/which status is the account is in.</p>