1 reviews | Active since Jul 2023
Worst company ever established, terrible service provider with no integrity!
I have had a tracking unit with them since 2018, I bought a new car in 2021 and paid a fee to transfer my unit from one vehicle to the next. I since sold that vehicle and notified them per email in November last year to cancel the unit, I made numerous phone calls and this was simply never done. I continued to send emails, they continued to debit my account. This forced me to put a debit order stop and they then started threatening me to hand me over for non-payment. Eventually I received an email this month confirming my account has been cancelled and they now want a cancellation fee which they claimed is for the 36-month contract, I then asked for proof of me agreeing to this contract since I had the same unit and account since 2018 so this should be on a month to month, needless to say I am still waiting for a voice recording or signed contract of this. They have zero integrity and the service they provide is absolutely horrific! Do not make use of NETSTAR you will only regret it!
We have noted your query and would like to assist you in any way that we can. We will forward your complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Regards
Netstar
We have noted your query and would like to assist you in any way that we can. We will forward your complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Regards
Netstar
