JH
Jim H

1 reviews | Active since Jul 2016

26 Jul 2016, 07:14

Worst company ever

<p>A year ago when I went on pension I cancelled both accounts for both vehicles by e-mail. A year later they have deducted R1690 from my account saying one account was not cancelled. But both were done on the same mail. 4 calls and they are not helpful at all. Customer service does not exist there. That was a huge amount to deduct from a pensioner and they are not even willing to assist or negotiate. They are keeping the money. </p>

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Replies (2)
Netstar
Netstar's reply26 Jul 2016, 07:51
Official

Good day Jim

Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query.

Awaiting your response.

Kind regards

Denise

Netstar
Netstar's reply26 Jul 2016, 12:40
Official

Good day Jimmy

As per our telephonic converastion, we have decided to communicate via email as the cell phone line is very bad.

Kind regards

Denise