sM
sizakele M
1 reviews | Active since Dec 2015
12 Apr 2022, 20:40
Worst call centre!!!
I have been struggling to get hold of Netstar call centre. I even tried the emergency number endless times and surprisingly there was a recorded message informing that they aren't able to assist... Thank God I had no life threatening emergency. I sold my car yet I'm still being charged for the tracker service monthly.
Thank you
Helpful (0)
Replies (6)0
Replies (6)
Netstar's replyOfficial
13 Apr 2022, 07:41Hello Sizakhele,
Thank you for messaging. We try to be as responsive as possible and will get back to you soon
regards,
Netstar Team
Thank you for messaging. We try to be as responsive as possible and will get back to you soon
regards,
Netstar Team
Netstar's reply13 Apr 2022, 07:41
Official
Hello Sizakhele,
Thank you for messaging. We try to be as responsive as possible and will get back to you soon
regards,
Netstar Team
Thank you for messaging. We try to be as responsive as possible and will get back to you soon
regards,
Netstar Team
sM
sizakele M's updateReviewer Update
13 Apr 2022, 08:44Thank you for the response.
Please contact me via WhatsApp so I can share my new number as my south African number is currently not reachable via phone call.
Please contact me via WhatsApp so I can share my new number as my south African number is currently not reachable via phone call.
sM
sizakele M's update13 Apr 2022, 08:44
Reviewer Update
Thank you for the response.
Please contact me via WhatsApp so I can share my new number as my south African number is currently not reachable via phone call.
Please contact me via WhatsApp so I can share my new number as my south African number is currently not reachable via phone call.
Netstar's replyOfficial
13 Apr 2022, 08:59Good day ,
Please note that we've tried contacting you to no avail. Please advice of a suitable time to call you or an alternative number we can reach you on.
Please note we do not have access to WhatsApp or wont able to make international calls
Kindly advise which vehicle you referring to that it is meant to be cancelled?
regards,
Netstar Team
Please note that we've tried contacting you to no avail. Please advice of a suitable time to call you or an alternative number we can reach you on.
Please note we do not have access to WhatsApp or wont able to make international calls
Kindly advise which vehicle you referring to that it is meant to be cancelled?
regards,
Netstar Team
Netstar's reply13 Apr 2022, 08:59
Official
Good day ,
Please note that we've tried contacting you to no avail. Please advice of a suitable time to call you or an alternative number we can reach you on.
Please note we do not have access to WhatsApp or wont able to make international calls
Kindly advise which vehicle you referring to that it is meant to be cancelled?
regards,
Netstar Team
Please note that we've tried contacting you to no avail. Please advice of a suitable time to call you or an alternative number we can reach you on.
Please note we do not have access to WhatsApp or wont able to make international calls
Kindly advise which vehicle you referring to that it is meant to be cancelled?
regards,
Netstar Team
sM
sizakele M's updateReviewer Update
13 Apr 2022, 09:06Good day
I'm unable to provide an alternative number or vehicle details here publicly.
Please try reaching me from my RSA number at 12pm today.
Alternatively please share an email address where I can share my alternative number and vehicle details.
Let me know which option is suitable.
Thank you
I'm unable to provide an alternative number or vehicle details here publicly.
Please try reaching me from my RSA number at 12pm today.
Alternatively please share an email address where I can share my alternative number and vehicle details.
Let me know which option is suitable.
Thank you
sM
sizakele M's update13 Apr 2022, 09:06
Reviewer Update
Good day
I'm unable to provide an alternative number or vehicle details here publicly.
Please try reaching me from my RSA number at 12pm today.
Alternatively please share an email address where I can share my alternative number and vehicle details.
Let me know which option is suitable.
Thank you
I'm unable to provide an alternative number or vehicle details here publicly.
Please try reaching me from my RSA number at 12pm today.
Alternatively please share an email address where I can share my alternative number and vehicle details.
Let me know which option is suitable.
Thank you
Netstar's replyOfficial
13 Apr 2022, 12:20Good day Sizakele,
Thank you for your inquiry.
Please be advised that we have sent you an email and await your response for further assistance.
Kind Regards
Netstar Team
Thank you for your inquiry.
Please be advised that we have sent you an email and await your response for further assistance.
Kind Regards
Netstar Team
Netstar's reply13 Apr 2022, 12:20
Official
Good day Sizakele,
Thank you for your inquiry.
Please be advised that we have sent you an email and await your response for further assistance.
Kind Regards
Netstar Team
Thank you for your inquiry.
Please be advised that we have sent you an email and await your response for further assistance.
Kind Regards
Netstar Team
Netstar's replyOfficial
13 Apr 2022, 15:21Good day Sizakele,
Please note that the Retentions has sent you an email
Kindly note I will close this ticket on my side.
Regards,
Netstar Team
Please note that the Retentions has sent you an email
Kindly note I will close this ticket on my side.
Regards,
Netstar Team
Netstar's reply13 Apr 2022, 15:21
Official
Good day Sizakele,
Please note that the Retentions has sent you an email
Kindly note I will close this ticket on my side.
Regards,
Netstar Team
Please note that the Retentions has sent you an email
Kindly note I will close this ticket on my side.
Regards,
Netstar Team