FC
Frederick C

1 reviews | Active since Nov 2015

26 Jun 2021, 09:07

Worst Acounts department i have ever worked with

I sold my vehicle in December 2020 The garage sent a cancelation, i also sent a cancelation. I have blocked debit orders yet they keep deducting and changing the amount.

Not one call received from them Not one reply i phoned in again today and lady dropped phone on my ear now it says number does not exist meaning they blocked me. Giving them one week to rectify or i will take this matter to the National Tribunal to proof how they do business. I did not give permission to continue deductions nor to up the installments

0
Replies (2)
Netstar
Netstar's reply26 Jun 2021, 11:13
Official
Good day Frederick Coetzer,

Thank you for bringing the matter to our attention, kindly accept our sincere apologies for the inconvenience caused.

We will look into the matter and provide feedback.

Kind regards,
Netstar
FC
Frederick C's update29 Jun 2021, 07:39
Reviewer Update
Morning

Still awaiting feedback and my refund.
You are fast to deduct so i would like my Refund also

Kind Regards
Frikkie