Worse service from Netstar

Am writing this email with sadness about what happen on Thurs around 18h00. I was involved in accident where I was to be hijacked. After accident happen I received an alert from you. But to my disappointment i never received a call of checking on me if i was safe. As it show ls that you saw that something happen. If this is not treated with utmost respect I will move to Tracker. by now could be dead or disabled. THOUGHT HAVING TRACKER IS LIKE HAVING FRIEND