BM
Bathabile M

1 reviews | Active since Nov 2017

07 Nov 2017, 20:01

Worse service delivery

The most horrible service, I had my unit installed on the 9th October 2017 and I figured out for myself that the unit never worked from the day that it was installed and to make matters worse they came to "repair" it today 7th November 2017 but it is still not working stupid panic button does not even work. This company is really disappointing and their service delivery is awful.

0
Replies (1)
Netstar
Netstar's reply08 Nov 2017, 11:55
Official

Good Day Robert,

Thank you for your correspondence with Altech Netstar,

please note i tried to contact you with regards to your inquiry but the line was not clear. i have escalated your query to our operations department and they will be in contract with you.

my apologies for the inconvenience this might have caused.

Kind regards,

Petronell