Will NEVER recommend Netstar

Honestly, not even one star should be given to this company. This is my 2nd review to them in 6 weeks time, because once again, they failed to deliver any service! We have officially canceled our Netstar 5 weeks ago after having more than 13 reference numbers to fix the unit, and we were promised to get the refund back around the 5th of May 2023. (That was when the refund was supposed to be paid back). Followed up on Tuesday 13/6/2023 about why the refund is not available yet, and it came out that they haven't even paid it bacj yet. After yet again another fight and the accounts department promising me that it will be paid this week and that she will, within 4 hours, send us an email with a reference and proof thay they will pay the money back, it still haven't been done. We have joined Netstar middle of April 2023, had a very faulty unit (we cannot even start driving without getting a call to say we were in a colision), and with all the reference nrs to try to change the unit, NO HELP from Netstar! And now this for the refund. There are absolutely no service from Netstar whatsoever.