DK
Daniel K

1 reviews | Active since Oct 2012

24 Jun 2015, 15:43

Why do I get phoned? Not sorted out!

My original Complaint:<br> <br> I've never had a contract with Altech Netstar, how and where did they get my number and why in the last two weeks have I been phone twice about a product that I'm not interested in!!!???<br> I already have tracking devices in all my vehicles on contract with another service provider.<br> I feel this is an invasion of my privacy, especially if I can't be told where I gave consent for this type of telemarketing! Surely this borders harassment?<br> PLEASE STOP PHONING ME AND REMOVE ME FROM YOUR SYSTEM, I'M NOT INTERESTED!!!!<br> <br> Response from Altech Netstar:<br> <br> Hello daniel.kamp,<br> Thank you for giving Altech Netstar the opportunity to have this query rectified,<br> This query has been successfully resolved.<br> Please feel free to contact me at any given time.<br> Kind Regards, <br> Treven<br> <br> Today again I get phoned by a lady called Zama from OutTrace on behalf of Altech Netstar for the same promotion that I have so many times asked to be removed off their system which by the way I'm still not interested!!!!<br> Clearly the problem was not sorted out....

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Replies (1)
Netstar
Netstar's reply24 Jun 2015, 15:48
Official
Hello daniel.kamp,

As per our discussion, kindly note that I will contact the call centre manager and address this accordingly.

Kind regards
Treven