MO
Michelle O

1 reviews | Active since Oct 2025

05 Oct 2025, 20:40

Where are you Netstar?

Vehicle ****** this afternoon between 12:45 and 13:20. Called Netstar, still waiting for the recovery team to phone me back and give answers. Have had to phone them 3 times for feedback and still waiting. Have been a loyal paying customer for 15 years.

0
Replies (2)
Netstar
Netstar's reply06 Oct 2025, 07:05
Official
Good day Michelle, 

Thank you for bringing this to our attention, and we are sorry to hear about your experience. Please note the matter has been escalated to our internal team for further assistance. 

Kind regards
Netstar 

Best regards,

Netstar
Netstar's reply22 Oct 2025, 08:12
Official
Good day Michelle 

Thank you for reaching out to us, kindly be advised that we are in communication with David, as the main account holder, your query is being dealt with by our management and email correspondence has been sent to him. 

Regards 
Netstar 

Best regards,