What service and unreliable

I'm writing to express my extreme frustration and disappointment with Netstar's service. I am requesting immediate closure of my account due to the numerous issues I've experienced with your company. Despite numerous attempts to resolve the problems, I've been met with poor service, incorrect information, and a lack of accountability.

The problems started in July when I was called to renew my contract. An incorrect unit was placed in one of my vehicles, which has been causing significant damage to the battery. The repeated promises to remove it have not been fulfilled. The failure to send technicians as scheduled has also caused inconvenience and distress.

I've had enough of the poor service and lack of accountability. Given the circumstances, I no longer trust Netstar, and I believe it's in my best interest to terminate our relationship. I request that you:

1. Close my account immediately 2. Remove all tracking devices from my vehicles 3. Provide confirmation of account closure and device removal 4. Refund any outstanding amounts due to me

It's now 17th October, (refund was requested on the 22nd of September) and I'm shocked to say that I still haven't received my refund despite requesting it multiple times. I'm reiterating my request to close my account immediately and process the refund without further delay. I'm extremely disappointed in the way my account has been handled, and I hope that no one else has to go through the same experience. I'm posting this review to warn others about the poor service and unreliability of Netstar.