JB
Jolene B

1 reviews | Active since Oct 2016

04 Oct 2016, 15:28

what a joke

<p>I phoned NUMEROUS times to query when the installation will be done, only to be put through to the next more *********** agent who also puts me through again. I probably talked to all the agents in all the call centres. Thanks for wasting my time and airtime. You are definitely a joke ito customer service. Perhaps if you spent more time in answering the call vs. putting people through to the next agent you would actually accomplish something.</p> <p> </p>

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Replies (2)
Netstar
Netstar's reply04 Oct 2016, 16:28
Official

Good day Jolene

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply10 Oct 2016, 12:09
Official

Good day Jolene

As per our telephonic conversation, you have informed me the query has been resolved.

Kind regards

Denise