HT
Hope T
1 reviews | Active since Jul 2020
15 Oct 2024, 11:47
Virginia called to offer me an add product while I was in a meeting
Virginia called to offer me an add product while I was in a meeting. She rudely laughed and asked how I'm in a meeting when she can hear my infant baby. DO WE NOW HAVE TO EXPLAIN OURSELVES to agents??? I even regretted mentioning I work from home because IT'S NONE OF HER BUSINESS!
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
15 Oct 2024, 11:51Good day Hope,
Thank you for bringing this matter to our attention, and we're sorry to hear about your experience.
Please note that we will look into this and escalate to the relevant department for assistance.
Kind Regards,
Netstar
Thank you for bringing this matter to our attention, and we're sorry to hear about your experience.
Please note that we will look into this and escalate to the relevant department for assistance.
Kind Regards,
Netstar
Netstar's reply15 Oct 2024, 11:51
Official
Good day Hope,
Thank you for bringing this matter to our attention, and we're sorry to hear about your experience.
Please note that we will look into this and escalate to the relevant department for assistance.
Kind Regards,
Netstar
Thank you for bringing this matter to our attention, and we're sorry to hear about your experience.
Please note that we will look into this and escalate to the relevant department for assistance.
Kind Regards,
Netstar
Netstar's replyOfficial
16 Oct 2024, 10:06Good day Hope
Kindly note we have attempted to contact you to further assist with this matter with no avail, Please advise a suitable time to contact you.
Regards
Netstar
Kindly note we have attempted to contact you to further assist with this matter with no avail, Please advise a suitable time to contact you.
Regards
Netstar
Netstar's reply16 Oct 2024, 10:06
Official
Good day Hope
Kindly note we have attempted to contact you to further assist with this matter with no avail, Please advise a suitable time to contact you.
Regards
Netstar
Kindly note we have attempted to contact you to further assist with this matter with no avail, Please advise a suitable time to contact you.
Regards
Netstar
Netstar's replyOfficial
17 Oct 2024, 11:05Good day Hope
Thank you for taking our call and affording us the opportunity to resolve this matter. The agent has been addressed and given a couching session. We take customer service very seriously and apologize for the experience you had.
Regards
Netstar
Thank you for taking our call and affording us the opportunity to resolve this matter. The agent has been addressed and given a couching session. We take customer service very seriously and apologize for the experience you had.
Regards
Netstar
Netstar's reply17 Oct 2024, 11:05
Official
Good day Hope
Thank you for taking our call and affording us the opportunity to resolve this matter. The agent has been addressed and given a couching session. We take customer service very seriously and apologize for the experience you had.
Regards
Netstar
Thank you for taking our call and affording us the opportunity to resolve this matter. The agent has been addressed and given a couching session. We take customer service very seriously and apologize for the experience you had.
Regards
Netstar