Very Very Very Pooooorrrr Service 👎😠💔0/10

Very very Poor service from Netstar Team, they dont deserve this even this 1 star im putting if there was something that says 0/10 i would have putted that, Poor for Fitting Stuff up to Management that i have dealt with, Horrible experience and it was my first time trying them on my 2 cars but i regrets joining them because the lady that came to install the tracker did not have a clue of her Job, stripping wires infront of my Driver😳 shocking i had to tell the driver to give her space and guys you wont believe after that when she was finish with her work, she did not check wether everything is working fine or not she just left. Downloaded app and registered by self also got panic button for emergency but all that was not tested, 4days after fitment was done the Car that was bought in 2022 never had any problems got Burned to Ashes while in Motion with people inside it. Went on Flames burn completely and panic button pressed nothing, i called emergency line for help to get to my driver only to be told that device was not installed properly and they can't pick up anything just that my cars are due for fitment, when i told them that it was fitted 4days ago even got panic button, they said no who ever that did installation did not conclude the job hence they can't pick up anything even if the car was ****** they wouldn't be able to pick up anything, all this happened at night around 21:00, in the morning when i called the lady on the call center was very Rude, when i ask to speak to the manager she ask what all about i said the manager already got email from last night from emergency department, but she refused to transfer me and forced me to repeat what on email after telling her the full story she just said ooooh so you think it our tracker that burned your car ai sorry our tracker dont burn cars🤮, i got Angry and asked her if she works at call center or Fitment department, and asked for her name, she just hangup. 🤦🏽♀️ Finally got through to the manager on my 3rd attempt spoke to Thiru and Mr Govender from durban branch who advice that they will come and see me on the following day, unfortunately for Mr Govender was not able to attend and 2 manager came through to check Mr Addie with the other manager, they came through to check the car in the yard and the on that got burned on the road but to my disappointment they defended the lady that fitted the tracker but said they will send me report on the finding, but i already knew what they will say ln the finding as they keep blaming emergency departments for not picking up the cars as they said everything was futted perfectly, which to me did not make sense as to why they will lie to me about not seeing the cars, so it a department blaming game and other departments blaming the other department so for me emergency department did their job because the email they send at that night all managers got it, so why they would be sending email if everything was fine, so Fitment department running away to take blame and accountability because now the car got burned few days after fitment was done. So guys please im Warning you if you love your Car and you dont have money to replace it, please dont Burn it with Netstar..... Management please intervine on this matter, if not please come and remove your device on my other car before it got Burn also aswell, because since the other one got burn we nevee used the one that was left on the yard.

Thank you for Your Poor Service and Burning my Car, Lesson learned Never go for Netstar Product Ever as they can't take Accountability or show Empathy. 👎👎👎👎👎👎👎👎😠