VERY VERY VERY BAD SERIVICE

TODAY IS THE 3RD OR 4TH TIME I AM COMPLAINING ABOUT YOUR CALL CENTER GETTING THROUGH AN AGENT TO GET HELP IS REALLY A PROBLEM I CALLED THE *** NUMBER 1 SPOKE TO 2 AGENTS AND BOTH OF THEM SAID THEY PUTTING ME THOUGH TO THE CORRECT DEPARTMENT THEN BEFORE YOU GET THROUGH TO AN AGENT YOU HOLD FOR MORE THAN 10 MINUTES NOT EVEN ONCE HAVE A CALLED YOUR CALL CENTER AND SPOKE TO AN AGENT AND I GOT HELP I AWLAYS HAVE TO COME AND WRITE ON HELLO PETER TO GET HELP THIS IS REALLY IRRITATING AND IT IS NOT PROFESSIONAL AT ALL I CANNOT ALWAYS COME ON HELLO PETER BEFORE I CAN GET HELP YOUR CALL CENTER SERVICE IS VERY BAD AND LIKE I AM SAYING THIS IS MY 4TH COMPLAIN SINCE THIS YEAR HAS STARTED