Very very poor service

Netstar offers no service. I have had problems and been helped but it just does not get better. There is zero service especially when you want a tracker put into your new vehicle. I think they are too busy or they dont train their staff. After waiting a week for fitment they call me to finalise the contract as nothing has been done. You wait 20mins to follow up and then you speak to someone who does not get back to you but they dont care. But when companies want to close down those same staff members want to cry. It's sad because I am certain there are very good and competentt people working there.