Very poor service. Very poor

I have installed a tracking device from netstar this tracking device has been giving me problems on the 24 of December 2021 I called them to report that the panic button is not working properly, they then sent me a technician to repair this device the technician came on the 31st of December . On Sunday I had a problem where I need a tracker to assist cause I was chased. The panic button did not respond. I have to pay the tracker this month for the 1st time. I can't pay for 3 years for a company that failed me 3 times in a month. Hello Peter please help me, so this guys come take Their tracking device. I,ll go to sky tracker or something. Hello Peter please help