LM
Lizzie M

1 reviews | Active since Nov 2019

28 Nov 2019, 12:01

VERY POOR SERVICE

Very poor Service, I have phoned Netstar tracking my car and I was told that they only track emergency and now i changed the motor insurance company. Netstar is requesting me to pay for the device but I do not understand why must I pay because it was paid via insurance and I'm not using their services because they are useless. People be careful of Netstar the rob people money.

0
Replies (6)
Netstar
Netstar's reply03 Dec 2019, 12:14
Official
Good Day  Lizzie,
Thank you for your correspondence with Netstar, 
Please email us all your details on the email address on our profile for urgent assistance. 
Best Regards, 
Netstar 
LM
Lizzie M's update23 Jun 2020, 11:32
Reviewer Update
I have mailed my details and nothing has been done. I'm receiving calls about the useless tracker that I don't use. I will never pay for such useless company. I have requested that you deactivate your useless tracker or remove it. This useless company does not want to resolve and improve their services.
LM
Lizzie M's update07 Jul 2022, 12:26
Reviewer Update
It's 2022 and I requested this useless company to stop calling me , now they sending arrogant WORX call centre agent to be rude, then I will have to contact Ombudsman for this rude call centre agent. I don't have your ****** tracker in my car.
Netstar
Netstar's reply07 Jul 2022, 14:43
Official
Good day Lizzie 

Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you.
We will look into this and contact you with a resolution 

Regards 
Netstar 
Netstar
Netstar's reply08 Jul 2022, 09:41
Official
Good day Lizzie

Please be advised that our finance team is trying to reach you to help resolve your matter. Kindly let us know of a suitable to contact you.

Regards 
Netstar
Netstar
Netstar's reply11 Jul 2022, 14:21
Official
 Good day Lizzie

Please be advised that our finance team is trying to reach you to help resolve your matter. Kindly they have sent you email correspondence kindly revert back to us, so we may further assist.

Regards 
Netstar