Very Poor Service

On the 21 June 2019 I logged a call with the customer care center I then had to call in a month later as no one gave me feedback at to what was happening. A lady by the name of Maggie said that she does not know what the hold up was but she will get a tech out to see me. on the 22 July 2019 a tech came out replaced the tracking unit. he then asked me to press the panic button after an hour and if nothing happens I should call Maddie again. on the 23 July 2019 I called Maggie and she advised that she will call me back, (up untill this moment im still waiting for Maggie's call.)Last week I called the customer service again and got through to Simphiwe I requested to speak to a manager he then said he can put me through to his supervisor (Shaune) he also advised me that he will be sending a tech out to come see what the problem is and Im still waiting for the tech to come out. It is now August which means Ive paid 2 months for something that is not working and Netstar does not worry about that. This is really poor service from Netsar.