DM
Denmore M
1 reviews | Active since Jan 2019
14 Jul 2021, 10:10
Very poor customer service
I received 2 calls from Credit Works saying that I owe Netstar about R650.00 which I do not totally understand because my account should be up to date.Apparently my services have been deactivated as well because of the outstanding amount ,sadly.I have been paying my account via EFT and sent you guys proof of payments?I do not want to associate myself with creditors and compromise my credit record. About 2 weeks ago,I called to solve another matter whereby I had 2 additional vehicles under my profile which don't understand.CAN THIS BE FIXED ASAP!!!!
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Netstar's replyOfficial
14 Jul 2021, 12:49Good day Denmore,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Netstar's reply14 Jul 2021, 12:49
Official
Good day Denmore,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar