Very disappointed with the sales consultant

You know the way i was excited when i signed up with Netsra but the sales guys will say just about anything and everything to make a sale right?. So fine i took my cover in the middle of the month of Feb, i kept on asking the sales guy if they are going to deduct only R200 on the 25th of March and he said yes. We continued with the call, at the end of the call i asked him again, i dont know how many times i asked him and he kept on assuring me that yes they will take only R200. To my surpise R349 went off from my acc last night, when i called to enquire, i was told that they took the pro-rata for Feb but guys i asked him so many times, why didnt he just say so or say he is not sure? yoh ai i feel like he sold me lies but its fine. On top of that i was told that when the technician comes he is going to give me two tags of which 1 will be a spare, and also install a panic button in the car, again to my surprise when the technician came he said no thats not how they do things anymore, kganti whats going on here? who's fooling who here?. Yoh hai you know sometimes its okay to just admit when you not sure of something and just say "Mam ill confirm", dont say things you not sure of just to make a sale. I forgot his name but im sure y'all will see on your system please show him this message, I;ve just joined you and im already disappointed but eyy its fine it is what it is, i guess im the stupid one here. Sharp.