Very Disappointed – My Car Won’t Start After Tracker Replacement

I recently joined Netstar, but I’m already very disappointed with their service. On the 16th of October 2025, a Netstar technician came to replace my tracker after I reported that it kept saying “tracking device offline.”

While replacing the tracker, the technician seems to have interfered with my car’s battery terminals or wiring, because now my car won’t start at all. It was perfectly fine before their visit. Since then, I’ve had to kick-start the car, which is very inconvenient and frustrating, especially considering this issue only started after their work.

I expected a professional service, but this experience has made me regret joining Netstar. I would really appreciate it if someone from the company could take responsibility and assist in fixing the damage caused. I did call today 17/10/2025 reporting the issue.