IM
Innocent M

1 reviews | Active since May 2017

04 Jun 2018, 16:25

Very difficult to cancel if you no longer want it.

Be careful with these guys. They corner you into signing a 3 year contract and then make it very difficult for you to cancel it, even if you are willing to pay a settlement fee. I have been trying to cancel my device for almost a week now, they keep on giving excuses about why I cant cancel it.

Rather use a different tracking device company.

0
Replies (1)
Netstar
Netstar's reply05 Jun 2018, 11:16
Official

Good Day Mr Msomi,

Thank you for your correspondence with Altech Netstar,

Kindly note I have been trying to contact you regarding your Hellopeter complaint. please respond to the email I sent to you.

please accept our apologies for the inconvenience.

Kind regards,
Petronel