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Colle M

1 reviews | Active since Nov 2022

07 Jul 2025, 14:09

Very com ad experience and if u miss payment within a day u get 10 calls now they are failing me don’t know what to do wit theins people help me to cancel or withdraw my services

I think is the third time I report the the issue with Netstar I’m so devastated and when I ask them to cancel my contract they insist to fix the problem they change the unit for the third time still can’t locate my car and the panic button not working now they suspended my account while their unit has jammed on 30may 2025 the couldn’t locate my car and even the app show me the car is in Jhb while I’m in Mp help me to cancel this thing I’m so exhausted

0
Replies (4)
Netstar
Netstar's reply07 Jul 2025, 14:18
Official
Good day Collen,

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry. 

One of our consultants will reach out to you.

Regards,
Netstar

Netstar
Netstar's reply07 Jul 2025, 14:57
Official
Good day Collen,

Thank you for taking our call and allowing us the opportunity to assist with your request. 

If you require any further assistance, please don’t hesitate to reach out to us. 

Regards,
Netstar
CM
Colle M's update08 Jul 2025, 10:41
Reviewer Update
Goodmorning please be advised that I got an backdated invoice while my system stopped working firm may but I paid it can someone do his her job uplift my account as I did imidiate payment so my app can work again I’m so devastated like I have cancer this Netstar is something else and fix the panic button can’t pay so much and be stressed again with your system can someone call me urgently
Netstar
Netstar's reply08 Jul 2025, 11:01
Official
Good day Collen, 

Thank you for reaching out to us.  

Please note one of our trained consultants will be in contact with you for assistance.

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards,
Netstar