AS
Aneesa S

1 reviews | Active since Dec 2016

04 Dec 2020, 09:51

Very bad service will not refer family and friends to use them at all!

Very bad service from Netstar I cancelled my contract on the 4 Sept 2020 sent an email received a response that mail was forwarded to the correct people to deal with request. Contract was ending 15 Sept 2020. I am still getting statements from Netstar that I am owing them R120 for October 2020 but contract ended 15th Sept 2020. I phoned them that I am not paying this account no response.

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Replies (2)
Netstar
Netstar's reply04 Dec 2020, 13:45
Official
Good Day Aneesa, 

Thank you for bringing this to our attention. 

We will contact you to assist. 

Kind Regards
Netstar 
Netstar
Netstar's reply04 Dec 2020, 14:54
Official
 
Good Day Aneesa, 

Thank you for your correspondence with Netstar, 

Kindly be advised that I have been trying to get hold of you regarding your Hellopeter complaint. Please advise on your availability as I would like to resolve the query at your earliest convenience. 

Kind Regards 
Netstar