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Puseletso M

1 reviews | Active since Jul 2021

28 Jun 2022, 13:13

VERY BAD SERVICE FROM NETSTAR CAR TRACKER

I installed a tracker on the 18th September 2021 from Netstar , within 4 days my car could not start I then logged a call with them and they sent out a Technician to check . Afterwards they could not help me and they inform me that i must take my car to the Mechanic to check . I paid 4900 at the Mechanic of which they refused to reimburse. Out of frustrations I cancelled the contract and then reinstated it a few weeks later. To my surprise they charging me double even though I REINSTATED THE CONTRACT . I have been in contact with their Pre Legal Dept with the LADY BY THE NAME of Aneshree Pillay who said to me the matter has been resolved ( February 2022) Since then I have been receiving invoices asking me to settle the amount of R2900 despite me paying the monthly premium of R199.00 . To my suprise on the 25th June 2022 the amount of R2213.15 was deducted from my personal account . I then called and am being taken from PILLAR TO POST without anyone helping me , mind you am paying their premium monthly without any fail. I will not recommend anyone to work with this company , very Pathetic service to clients

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