SM
Sindile M
1 reviews | Active since Jun 2014
27 Mar 2019, 09:15
very bad service and defaulting contractual obligations.
for the past 2 to 3 weeks I been receiving bad service or no service at all at netstar, the system is always not updating or not responding, I been in contact with the Netstar H/O and there always promise to fix the problem other staff advise that I must send emails to customer service and technical IT dept. which I did but still my GPS is not functional for the past 3 weeks.
I been paying for the service which I did not use for almost for the month no service.
can you please cancel my contract if you are defaulting on contractual obligations.
if this matter is not sort out before close of business today I will cancel my contract, and join car track which is always working and have a good support system.
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Replies (1)Netstar's replyOfficial
28 Mar 2019, 15:41Good Day Sandile,
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
Netstar's reply28 Mar 2019, 15:41
Official
Good Day Sandile,
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
