VERY BAD SERVICE

I'VE BEEN TESTING MY UNIT FOR THE PAST TWO DAYS GUESS WHAT I GET A RESPOND AFTER 30-45 MINUTE THAT'S WHEN I GOT A CALL FROM ONE OF THE AGENTS STILL NETSTAR COULD'NT HELP ME. TODAY WHEN I CALL AND WANT'S TO KNOW SOLUTION ABOUT THE PROBLEM I HAD FOR THE PAST TWO DAYS THE LADY AT THE SWITCHBOARD SAID NO CALL HAS BEEN LOGGED FOR MY QUERY,WHERE IS THE SAFETY OF ME AND MY CAR WHEN SUCH A TRACKING COMPANY IS NEGLIGENT, THEY ARE SO QUICK TO TAKE YOU TO THE LEGAL DEPARTMENT IF YOU SKIP A PAYMENT BUT TO DO THEIR JOB IS ZERO.

MY CAR WOULD BE GONE IF I WAS IN A HIJACKING SITUATION THEY'LL SAYING SORRY MAM FOR YOUR LOSS