VERY BAD EXPIRIENCE WITH NETSTAR,

Hi

My name is Mr Nethomboni and my vehicle reg is JM 59 BM GP (Mazda CX-5), am one of the tracker Netstar client who is totally unhappy with their service. On the 12th June I went to a friend to visit him and the evening and then I left to my place and then the next day I went back in the morning, upon my arrival I had an accident and insurance was also notified to pick up my vehicle however the report that was provided to my insurance states that I did not left my friends place on the 12th June which means their device might have been on a sleeping mode and which means everywhere I go Netstar has not been picking up all the areas. I find it disturbing since my insurance has decline my claim due the report that was provided by tracker, and am not going to cancel my insurance due to trackers report that I don't understand. Since I have installed my tracker not even a single day i would receive a call advising me that am on a danger zone, am really not impressed with tracker and am planning to take this up, Therefore this was not my problem that tracker lost its tracking on me so now am facing the sins that i did not create.

Am Done