KM
Kgabo M

1 reviews | Active since Dec 2016

27 Sept 2018, 09:58

Very bad customer service

I wanted to cancel my Netstar contract or transfer my account to a different car but all I heard was stories.They have been promising to get me the recording multiple times and nothing. I spoke to the manager who did not care at all about customer retention or whether I install a new unit with the competitors. I am still waiting for the recording to cancel my contract by the way.

0
Replies (1)
Netstar
Netstar's reply27 Sept 2018, 16:16
Official

Good day Kgabo,

Thank you for your correspondence with Netstar,

Kindly be advised that I have tried to get hold of you regarding your Hellopeter complaint. Please advise on your availability as I would like to resolve the query at your earliest convenience.

Should you wish to contact me,please do so on ***.

Kind Regards,

Adelaide