very bad bad service

i just resently joined miway insurance and they have my contacts to Netstar to call me so we can arange a tracking device on my car. to my surprise i only received an sms on Monday that someone will call me. Tuesday around lunch time I called their office and i was told that Thabiso in the insurance department will assist call me should live my contact and he never called. I ring them twice om Monday and I was told he was on the call and will call me as soon as he was done. around half two i called again and this time he was not at his desk and when I asked to hold the lady told me Thabiso is now on lunch.

for a big company as Netstar to treat new clients like this is very poor and disgusting. I will spread this to friend and family never to bother using them