DS
Dintle S

1 reviews | Active since Aug 2018

20 Mar 2025, 13:03

Very angry client who wants to cancel

This company is the worst ive ever dealt with, the stuff no nothing and keep transferring me to other departments because they are also confused, and again they have been deducting money i never agreed to, and when i ask who authorized this, they don't know, yet they sitted in front of a pc. They are so unprofessional and literally know know i tell you. But i believe i was just **** to from the beginning about this company. What's worse for me is, a netstar fitter is renting at my workplace but they also can not assist in anything. I asked one of the guys to take out their device coz im really ****ed with the service. Well, they refused also. The stuff at netstar are nor reliable and they like the blame game. It is now towards month end, they will deduct money again without my consent. Get someone to call me and cancel this **** company. I advise no one to ever consider this company.

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Replies (3)
Netstar
Netstar's reply20 Mar 2025, 13:08
Official
Good day Dintle

Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that this matter has been escalated for assistance.

Kind regards, 
Netstar
DS
Dintle S's update17 Jun 2025, 14:21
Reviewer Update
Hi netstar team, i am still recieving calls, emails and sms from you saying i owe you r627. 00. Tell me how is that possible after i have canceled with you... I hate what you are doing to me, this is definitely emotional torture, after i thought i am done with the company, it keeps coming after me... Can someone fix this mistake as it may affect future profile for me. This is really annoying!!! Can someone do their job asomblief
Netstar
Netstar's reply17 Jun 2025, 14:49
Official
Good day Dintle

Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter.

Kind regards, 
Netstar