Value added service cancelled 8 months ago and still being deductced

<p>I had a value added service with Altech Netstar Go - which i cancelled in May 2016, as the netstar was removed by an Auto Electrician as it was draining my bettery. I cancelled the tracker and the added services. Apparently for the Netstar GO they call you 30 DAYS after YOU cancell your account to proces the cancellation - if they do not get hold of you they just DONT cancel. This after you called in and cancelled the service? Surely if you call to cancel this should be enough. Nowhere does it state that if you should cancel, a cancellation agent will call you 30 days later to process your cancellation. The number they tried to get hold of me is not in use any more, so they just made a note that i did not return so they couldnt process the cancellation. When i called today though, the call centre agent was able to cancel my service with immediate affect? It is only R59 a month, and i didnt even pick it up till now, I am just astonished at this cancelation process they seem to have? They DID however get hold o f me to try to sell me additional services?</p>