Utterly disappointed

My experience with Netstar in general has not been the most pleasant.

1. I was called by a Netstar agent beginning of March 2025 to join Netstar Go. During the call I asked to be sent information pertaining the product, which I never received. Days later I called to cancel this subscription - as I do not like to struggle as far as getting value for my money.

2. End of March no charge came to my account. End of April, my account was charged and end of May, my account has been charged also.

3. I received an sms notification on the 25th of April confirming that Netstar go cancellation has been processed. Why is my account getting charged? This is *********.

Lastly…..I am Netstar Early warning client . Last week on 2 separate occasions I decided to test my panick button—-nothing happened. I wondered to what use is this product really to me? What if I was in a real life emergency situation?