IM
Itumeleng M

1 reviews | Active since Jan 2018

09 Nov 2020, 08:24

Useless Tracking Device

I have had my device for almost three years. I think my contract ends in two or three months.

I pressed my panic button on 31st of October just to test the devices as I was at a high risk area and there was no response. No sms nor phone call. Then I pressed it again few times and nothing happened.

I only got a call 4 hours later from Netstar. If I was in danger or hijacked it means my car would have crossed the border without trace or I would have been killed or thrown off the bridge.

I decided to test the device again yesterday around 10am as I was told to press it once and I should get an sms or call. It's 24 hrs and nothing happened. I was told it's working...they've tested the device.

My experience with Netstar is horrible. Their tracking system is useless and I will never recommend it to anyone. They happy to receive cash but service dololo.

Please let me know when exactly does my contract end. Can't wait to move on.

0
Replies (1)
Netstar
Netstar's reply23 Nov 2020, 14:55
Official
Good day Itumeleng,

Thank you for your correspondence.

Kindly be advised that your query has been attended to and resolved.

Kind regards,
Netstar.