USELESS NETSTAR

In September 2022 we changed my Wife car from a Renault Duster to a Renault Kiger, it was arranged through the Dealer that a Netstar Tracking unit would be fitted to the Kiger and the one in the Duster be disabled.

This was arranged to take place at my work as they did with the Duster, the Technician never came despite several empty promises when we phoned. This went on for weeks where we would be promised the world but nothing happened. Week became months and we realized that we had been charged for the Unit all along so we canceled the stop order with the bank. The moment we cancelled the payment we started getting phone calls threatening us with Legal Action and we told them to go ahead aw we were not going to p[ay for something we did not have. A few weeks went by and we got another call and we explained the situation again. Then another few weeks and another threatening phone call and we went through the whole thing again. Then we got a phone call to tell us that we need to pay a Cancellation fee and the whole thing will go away. We paid the money across on the same day and forgot about it. Then we started getting threatening phone call again and we told them the whole story again and they seemed to accept that. Then we got another phone call threatening to put us on the ITC and we told them to go ahead as we have had enough and will take them to court if they did. Then we got another threatening phone call saying that they are handing us over, we told them to do it and if they don`t and phone us again we will lay a charge of harassment against Netstar. The calls have stopped but now we are receiving threatening SMS messages.

So Netstar, please hand us over or get the message that we don not have a Unit in the Car and we will not pay for it if we don`t have it, and now we don`t want it. One more threatening message and we will lay a charge against Netstar and spread this Story all ***** the media, SO YOU EITHER HAND US OVER SO WE CAN DEFEND THIS ACTION OR YOU GO AWAY.