LB
LIZ B
1 reviews | Active since Jan 2020
27 Mar 2023, 14:15
USELESS NETSTAR - DON'T USE THEM EVER!!!
Gets a 1 rating as I can't give it a 0 rating. I have registered my details twice and the app STILL doesn;t work. Today I activated my hijack and NOTHING happened!!!!!!! I have been paying for your service for 2 years and you are the most USELESS company in South AFrica.
Helpful (0)
Replies (5)0
Replies (5)
Netstar's replyOfficial
27 Mar 2023, 15:37Good day Liz
We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to imporve our customer service to make sure all our clients are satisfied. We are happy to handle your case, we will contact you to further.
Regards
Netstar
We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to imporve our customer service to make sure all our clients are satisfied. We are happy to handle your case, we will contact you to further.
Regards
Netstar
Best regards,
Netstar's reply27 Mar 2023, 15:37
Official
Good day Liz
We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to imporve our customer service to make sure all our clients are satisfied. We are happy to handle your case, we will contact you to further.
Regards
Netstar
We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to imporve our customer service to make sure all our clients are satisfied. We are happy to handle your case, we will contact you to further.
Regards
Netstar
Best regards,
Netstar's replyOfficial
29 Mar 2023, 11:41Good day Liz
Kindly note our retentions agent has tried contacting you with no avail. They have sent you email correspondence, alternatively please advise a suitable time for us to contact you.
Regards
Netstar
Kindly note our retentions agent has tried contacting you with no avail. They have sent you email correspondence, alternatively please advise a suitable time for us to contact you.
Regards
Netstar
Best regards,
Netstar's reply29 Mar 2023, 11:41
Official
Good day Liz
Kindly note our retentions agent has tried contacting you with no avail. They have sent you email correspondence, alternatively please advise a suitable time for us to contact you.
Regards
Netstar
Kindly note our retentions agent has tried contacting you with no avail. They have sent you email correspondence, alternatively please advise a suitable time for us to contact you.
Regards
Netstar
Best regards,
LB
LIZ B's updateReviewer Update
29 Mar 2023, 12:04Yes when your agent called (the one time), I was on a zoom meeting call. I have received the email and I have responded accordingly. Will wait to see what the response is from you before commenting further.
LB
LIZ B's update29 Mar 2023, 12:04
Reviewer Update
Yes when your agent called (the one time), I was on a zoom meeting call. I have received the email and I have responded accordingly. Will wait to see what the response is from you before commenting further.
LB
LIZ B's updateReviewer Update
03 Apr 2023, 14:01I see you have debited my account but NOT resolved the issue of your lack of service delivery.
Anyone reading this - Please I implore you NEVER to sign up with Netstar. Not only have I had problems but my client has as well. They take your money but DO NOT provide a service. Do not let this company grow in SA they are like the government in *****ing your money!!!
Anyone reading this - Please I implore you NEVER to sign up with Netstar. Not only have I had problems but my client has as well. They take your money but DO NOT provide a service. Do not let this company grow in SA they are like the government in *****ing your money!!!
LB
LIZ B's update03 Apr 2023, 14:01
Reviewer Update
I see you have debited my account but NOT resolved the issue of your lack of service delivery.
Anyone reading this - Please I implore you NEVER to sign up with Netstar. Not only have I had problems but my client has as well. They take your money but DO NOT provide a service. Do not let this company grow in SA they are like the government in *****ing your money!!!
Anyone reading this - Please I implore you NEVER to sign up with Netstar. Not only have I had problems but my client has as well. They take your money but DO NOT provide a service. Do not let this company grow in SA they are like the government in *****ing your money!!!
LB
LIZ B's updateReviewer Update
12 Apr 2023, 06:51Still had no response from this useless company regarding why they did not call when I hit the emergency anti hijack on my remote!!!! If it is useless service you want then please engage the services of NETSTAR. They will happily take your money and not provide a service.
LB
LIZ B's update12 Apr 2023, 06:51
Reviewer Update
Still had no response from this useless company regarding why they did not call when I hit the emergency anti hijack on my remote!!!! If it is useless service you want then please engage the services of NETSTAR. They will happily take your money and not provide a service.