USELESS NETSTAR

Extremely unsatisfied with Netstar. I have installed a new tracker in my car about 2 weeks ago. Their app on my phone is NOT working. I have send them an email (which I still wait for a response) phoned more than once, and still NO ONE is competent enough to assist. There is a huge delay in the app, as soon as I switch my ignition on and drive to work, I am almost at my destination and the app still says ignition switched off. It doesn't even show you the km you are driving. How on earth are they going to track my vehicle if it gets ******? I phoned and spoke to a guy, he said he will track my car with me to see the delay, and he will send me an email, so that I don't have to phone back if it's not working, I must just respond on his email. Well thank you Sizwe I am still waiting for your response and help ??

Other than the useless app, I receive 4 or 5 messages a day saying that they received an alarm for reg *********, please press 1 for assistance. Worst of all, EVERYDAY IS A DIFFERENT REG NUMBER WHICH DOESN'T BELONG TO ME!!!!!! How on earth do I receive alarms for other people's vehicles?? Just shows you the lack of knowledge these people have. What if their cars get ******, are you going to phone me ??? They already phoned me, and I told them they've got the wrong number, now I'm even receiving more messages. So I phoned them back, and again the messages keeps on coming in. I have emailed another person by the name of Kester de Vos, Told her my issue, asked if I can cancel my contract, well what do you know, I'm still waiting for a response. She opened my email, but no response. Why would they assist you if they can make money for free, that's what it is if you pay for something you don't get.

STAY AWAY FROM NETSTAR people, huge waist of money, very very unsatisfied.