MN
Martin N

1 reviews | Active since Mar 2020

05 Sept 2022, 15:43

Useless, most nonsensical service provider

They call me telling me that they are dispatching emergency response team, but it's coming from Pretoria, the car is 100km from pta, which means the time they get here, the car will be gone.... Funny thing is that with them tracking the wrong location from the car it, it means they were sending the response team again to the wrong location.

for all we know, the response team would have been coming to the wrong location in bela bela while the car is actually in preotia where they are coming from.

They are doing this because they know that I cannot do anything except to stop paying which will affect my credit score. Well I will reverse, remove from my debit orders and I will refer the matter to the consumer ombudsman.

One of the most useless companies... They called me in the morning telling me that my vehicle is 30 km away from the location I know I left it. This problem has been happening for the past 3 weeks.

The manager called Martin Myburgh still has not called me since he promised at 10:30 am because apparently the staff cannot transfer me to his extention. He can only call me

0
Replies (1)
Netstar
Netstar's reply05 Sept 2022, 16:29
Official
Good day Martin 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will be in contact with you for urgent assistance.

Regards 
Netstar