USELESS MONEY HUNGRY!!!!!!

<p>I am a very unhappy client of netstar!!</p> <p> </p> <p>I am a client for approximately 5 months and I have never experienced so many problems as with netstar. My tracker did not want to update and when I complained about this a netstar sales consultant told me to upgrade my package to a more expensive one...which I did. Now the new package is giving me endless problems!!! I have send many mails to netstar and so many times I was promised that one of netstar consultants will contact me which they never did. I then told them I want to cancel my subscription because of all the problems I have with then. They then refused to cancel my subscription without any penalty fees. Why must I pay a penalty fee as they are the ones that are ***********!!!!! </p>