Useless Customer Service Team.

I have been trying to cancel my contract with them but was told I agreed to a 3yr contract. When i told them that i never agreed to this as it was never my intention to keep the bikes that long, i then requested for the call recordings.

Its been 2months in waiting and still no phone recording. I have several case numbers and no Agent. Supervisor or Manager has called me.

I have never dealt with such incompaticy. I have spoke to several consultants (Spiwe & Thandi & more i can't remember) all promised to call me back with in 24hrs but have failed to do so. The matter was accalated to a supervisor (Chantelle Rasserty). A month later no call back from her.

What a nightmare this has been. Feels like i have been speaking to a wall. No RESPONSE at All!