Useless customer service.

I have been trying to do a change of ownership the for a top of the range Netstar unit now for a week. I purchased a second hand vehicle from a dealer with an existing unit. I have had an account with Netstar for nearly 10 years. The dealer has contacted Netstar on numerous occasions and I have sent emails and spoken to Musa Ngema, Noxolo Xaba, Thamsanqa.Mzaman, Melissa Etty, Sina Matlala, Eustacia Roberts and even the supervisor Tiyane Shiiburi with no success. The staff at Netstar are absolutely useless. This should be a simple process of change of ownership. I have never come across such a *********** company in my life.