CR
Chantelle R

1 reviews | Active since Sept 2016

14 Sept 2016, 12:49

Useless Customer Service and response

<p>After snumerous emails, and calls about overcharges on my business account, I have still not received feedback or even the decency of a follow up call. I have been trying to sort out this issue for the past year. If you are as ethic as you make out to be, please make an effort to call me and get this sorted.</p>

0
Replies (3)
Netstar
Netstar's reply14 Sept 2016, 14:16
Official

Good day Chantelle

Please be advised that I was unable to establish telephonic contact with you.

I did e-mail you with regards to the complaint, awaiting your response.

Kind regards
Denise

Netstar
Netstar's reply14 Sept 2016, 15:20
Official

Good day Chantelle

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply21 Sept 2016, 15:53
Official

Good day Chantelle

As per our telephonic conversation, you did inform me the credit controller did make contact with you.

This query has been resolved.

Kind regards

Denise